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Emma Richardson

Emma Richardson

Verified Superhost Certified
EnglishJapanese
Niseko, Sapporo7 years hosting

About

British expat and licensed property manager based in Niseko. Specializing in ski chalets and mountain retreats. I understand international owner needs because I was one. Now I help others navigate the complexities of Japanese property management while maximizing seasonal rental income.

Performance

Properties Managed

9

Occupancy

94%

Average Rating

4.9

Guest Satisfaction

5.0

Revenue Growth

+38%

Response Time

2h

Repeat Guests

40%

Years Experience

7

Superhost

Yes

Services Offered

Guest Messaging

Professional service included

Cleaning Coordination

Professional service included

Maintenance Coordination

Professional service included

Revenue Optimization

Professional service included

Emergency Response

Professional service included

Portfolio

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Reviews (41)

David K.

David K.

2025-01-15

Exceptional co-host! They managed my Kyoto machiya flawlessly while I was abroad. Guest reviews improved dramatically and occupancy went from 60% to over 90%. Communication is always prompt and professional.

Lisa M.

Lisa M.

2024-12-08

Found them through StayMohr and couldn't be happier. They handled an emergency pipe burst at 2 AM and had everything fixed before my next guest arrived. Worth every yen of their fee.

Tom W.

Tom W.

2024-11-20

Very professional and knowledgeable about the local rental market. Helped me optimize my pricing strategy which resulted in 30% more revenue. Highly recommended for international owners.

Certifications

StayMohr CertifiedSuperhostLicensedBackground CheckedInsurance VerifiedIdentity Verified